Job Description
Customer Service & Sales RepresentativeLocation: EdinburghAre you a confident communicator with a passion for people and purpose?If you thrive in fast-paced environments and are looking to build a career that combines performance and positive impact, this opportunity could be a perfect fit.Were recruiting on behalf of a growing promotions company in Edinburgh that partners with some of the UKs most respected charities. Theyre looking for driven, outgoing individuals to join their face-to-face fundraising team and help make a real difference through public engagement and ethical sales.About the Role:As a Customer Service & Sales Representative, you'll be at the forefront of charitable campaigns engaging with the public, raising awareness, and encouraging long-term support for meaningful causes. Its a role where your ability to connect with people can directly lead to social change.Key Responsibilities:Public Engagement: Approach members of the public in busy areas like shopping centres, high streets, events, and transport hubs.
Start conversations that spark interest and build trust.Sales & Fundraising: Clearly explain the value of regular charitable giving and secure new long-term donors through compelling conversations.Personalised Communication: Adapt your approach based on who youre speaking to, using empathy and emotional intelligence to make each message relevant and impactful.Customer Experience: Answer questions, ease concerns, and ensure every interaction feels positive and genuine.Campaign Representation: Be a credible, enthusiastic ambassador for the cause, maintaining high standards of professionalism at all times.Target Achievement: Work towards daily and weekly goals. Your performance will directly influence your earnings through an uncapped commission structure.Team Collaboration: Contribute to a supportive and high-energy team. Share tips, celebrate wins, and take part in regular coaching sessions and group briefings.Who Were Looking For:We welcome candidates from all backgrounds experience in customer service, telesales, fundraising, or hospitality is a plus, but not essential.
What matters most is your ability to engage with people, your drive to succeed, and your commitment to doing work that matters.Ideal candidates will be:Outgoing, approachable, and confident in conversationMotivated by goals and rewardsEmpathetic and emotionally intelligentResilient, adaptable, and eager to learnTeam-oriented with a positive mindsetWhats on Offer:Uncapped commissions with weekly payTransparent On-Target Earnings (OTE) structureFull training in sales, communication, and campaign knowledgeOngoing support from experienced mentorsCareer development opportunities into leadership and management rolesA chance to make a real social impact every dayIf you're ready to build a career where your communication skills create real-world results, apply today and become part of a team that's transforming passion into purpose.TPBN1_UKTJ