Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. The Sales Account Manager is responsible for re‑engaging, retaining and developing dealer partners by consistently delivering our value proposition and sustainable sales growth. Acting as a trusted commercial partner, the Account Manager helps dealer partners improve performance, remain compliant and achieve sustainable growth through the effective use of our motor finance, insight and support solutions.
Responsibilities
* Building a deep understanding of each dealer partner’s business model, objectives, challenges and growth plans.
* Translating our products, services, insight and expertise into clear dealer‑specific commercial value.
* Positioning finance, data, regulatory support and operational solutions as enablers of dealer performance, not just funding.
* Providing insight‑led conversations using market, portfolio and consumer data to inform decision making.
* Acting as a trusted advisor, helping dealers navigate regulatory change, risk, and evolving customer expectations.
Relationship & Value Management
* Managing a book of accounts remotely.
* High‑frequency dealer partner touchpoints.
* Maximise dealer value by aligning our value proposition to each partner’s objectives, performance gaps and growth opportunities.
* Deliver balanced performance across sales activity, revenue, margin quality and operational efficiency.
* Support dealer partners to set, track and achieve business, funding and forecourt objectives.
* Identify early indicators of risk or underperformance and take appropriate, timely action to protect outcomes for both parties.
* Educate dealer partners on credit appetite, proposal quality and process efficiency to drive first‑call resolution outcomes.
* Consistently demonstrate the agreed sales and relationship approach when engaging dealer partners.
Territory & Growth Management
* Delivering sustained commercial sales growth, exceeding sales targets and KPIs.
* Managing the territory strategically, using data and insight to prioritise activity and opportunity in an organised manner.
* Identifying and converting new business opportunities through targeted prospecting, referrals and networking.
* Developing and executing structured acquisition and growth plans for both new and existing dealer partners.
* Building and maintaining a healthy pipeline of opportunities across all stages of the sales process.
* Leading effective negotiations, supported by clear commercial rationale and internal alignment.
* Ensuring all dealer visits and engagements are well planned, outcome focused and value led.
* Confidently presenting finance and digital solutions, clearly articulating dealer benefit and differentiation.
Business Partnering & Collaboration
* Working collaboratively with internal teams including Credit, Operations, Compliance, Marketing, Complaints and Business Assurance to deliver a seamless dealer experience.
* Sharing insight, feedback and best practice to continuously improve service delivery and proposition effectiveness.
* Monitoring service performance against agreed standards and proactively addressing issues or recurring failures.
We would love to hear from you if you have/are:
* Phone or video selling excellence.
* Objection handling at speed.
* Time management across many accounts.
* Data‑driven selling.
* Comfort with scripts and automation tools.
* Experience of successfully working to sales targets and KPI.
* Ability to adapt and pivot in a fast‑paced environment.
* Prioritises team goals and supports colleagues to achieve collective outcomes.
It is not essential but it would be great if you have/are:
* Strong experience working within a structured, value‑led sales process.
* Demonstrated ability to deliver insight‑driven, engaging and tailored presentations.
* Track record of adding measurable value through relationship management.
* Comfortable working to balanced commercial, quality and activity targets.
* Strong influencing, negotiation and stakeholder management skills.
* High level of digital and IT capability, including PowerPoint, Excel and CRM systems.
* Experience within motor finance, automotive or related financial services sectors.
* Working knowledge of relevant regulatory frameworks (FCA, CCA, AML, data protection).
* Advanced CRM usage to plan, prioritise and manage territory performance.
Diversity, Equality and Inclusion
We are committed to providing an inclusive and accessible recruitment process. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to request a response via email.
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