Technical Quality and Performance Coach
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Advertising End Date: Closing date: 31 December 2025
Location: West Yorkshire
Department: Trades, Drivers, Field Operatives
Division: Energy
Agile Working: Not Specified
Advertised salary: £43,370
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we enable the energy essential to support our lives. We provide an end‑ to -end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You'll join the leading provider of metering services in the UK energy retail sector. We provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.
What will you be doing?
As a Technical Quality & Performance Coach, you will be at the heart of our Technical Safety & Assurance team, ensuring compliance through audits, investigations, and coaching. You will mentor meter workers, support external audits (MAMCOP, MOCOPA, BSI, NICEIC, Gas Safe), and help shape technical standards and processes. From training forums to accident investigations, your expertise will drive best‑in‑class metering services. This role covers the West Yorkshire area and requires a full UK driving licence. Company car provided.
What you’ll bring
* Dual fuel qualification with a minimum of 5 years’ experience in metering.
* Other relevant qualifications in gas and electric metering.
* Ability to identify technical risks during field audits.
* Full UK driving licence.
* Assessor qualification desirable.
* Additional qualifications such as 3‑phase and REGT1 desirable.
What’s in it for you?
* Matched or contributory pension scheme.
* Online GP service, 24 hours a day, 365 days a year.
* Employee assistance programme.
* My Rewards portal, access to thousands of retail discounts.
* Life assurance.
* Cycle to work, salary finance and give‑as‑you‑earn schemes.
* Enhanced maternity, paternity leave and adoption leave.
* Reward and recognition scheme.
Additional benefits
* 22 days plus bank holidays.
* Company van/vehicle and fuel card for business use (telematics installed).
* Discretionary bonus scheme.
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
* We are responsible and go further for our people, clients, communities and the planet.
* We are open and seek new and better ways of exceeding expectations.
* We are together and as one team; the whole is greater than the sum of the parts.
* We are ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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