Overview
Location: Hybrid with 1 day per week in the London Office
Hours: 35 hours per week
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
Responsibilities
* A natural relationship builder who can build meaningful connections using a range of communication platforms and technologies, such as by phone and email.
* Someone who can easily collaborate with other teams to provide an excellent supporter experience that ensures every new regional fundraiser feels welcomed, appreciated, and inspired from the moment they join us.
* A people focused communicator who can offer guidance, encouragement and celebrate the success of our fundraisers, helping them to dream big and achieve more than they thought possible for young people with cancer.
* Someone who is proactive and solutions focused, who can manage their time and workload, and utilise our given processes and systems to help us to shape our supporter experience.
Benefits
* Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
* Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
* Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
* Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
* Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
* Health Cashback Plan: access a health cashback plan to cover medical expenses.
* Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
* Discount scheme: access exclusive savings at various high street retailers and gyms.
* Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work‑life balance.
EEO and Legal
Disability Confident employer – we are committed to offering interviews to disabled candidates who meet the essential criteria for the role listed in the 'What you’ll bring to the team' section of the job description and shortlisting questions.
This role is subject to a DBS check (Disclosure and Barring Service).
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