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Sales operations analyst

London
CoStar Realty Information, Inc.
Sales operations analyst
Posted: 1 June
Offer description

Sales Operations Analyst


Overview

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces, listed on the S&P 500 and NASDAQ 100. We digitize real‑estate knowledge, empowering businesses and individuals to discover properties and insights that improve their operations.


Role Description

Support the CoStar Group portfolio by improving sales execution, forecasting accuracy, and decision‑making through high‑quality data, reporting, and process discipline. The role spans CRM and pipeline governance, cadence reporting, performance insights, and partnering with Sales, Finance and Marketing to turn data into actions that enhance revenue outcomes.


Responsibilities

* Maintain CRM data quality (account, contact, opportunity, activity hygiene) and define consistency standards.
* Own pipeline reporting and governance (stage definitions, close dates, next steps), supporting weekly/monthly sales cadence.
* Produce regular and ad‑hoc performance reporting (pipeline, bookings/revenue, conversion, activity) for stakeholders.
* Track KPIs and targets (quota attainment, coverage, win rates), highlighting risks, gaps and opportunities for action.
* Support forecasting by analysing pipeline health, seasonality and historical performance; challenge assumptions and document drivers.
* Partner with Sales leaders to improve territory planning, quota set‑up, coverage modelling and capacity planning.
* Support deal processes (pricing, approvals, discount governance) and coordinate with Finance on policy adherence.
* Identify and deliver improvements to sales processes, tools and reporting to reduce friction and improve rep productivity.
* Improve forecast accuracy by monitoring pipeline health, validating inputs, and documenting drivers and risks ahead of close.
* Run sales operating rhythms (weekly pipeline reviews, monthly performance reviews, QBR support) and ensure consistent definitions and actions.
* Deliver clear dashboards and narratives that explain what happened, why it happened, and what the team should do next.


Qualifications

* Hands‑on CRM and pipeline governance experience (e.g., Salesforce) – data hygiene, stage settings, close dates, next‑step discipline.
* Forecasting support and pipeline analysis (coverage, seasonality, historical trends); ability to challenge assumptions and document drivers/risks.
* Performance reporting and insight generation – pipeline, bookings/revenue, conversion, activity; clear KPI/metric definitions.
* Strong Excel and SQL skills for data querying/validation; dashboarding experience (e.g., Power BI).
* Ability to run sales cadence outputs (weekly/monthly reviews, QBR support) with clear stakeholder communication and storytelling.
* Continuous improvement mindset: identify and deliver process/tool/reporting improvements that reduce friction and improve rep productivity.
* Experience in territory planning, quota set‑up, coverage modelling or capacity planning (preferred).
* Deal process support (pricing, approvals, discount governance) and partnership with Finance on policy adherence.
* Cross‑functional collaboration with Marketing/Sales Enablement on lead‑to‑opportunity handoffs and process adoption.
* Experience improving tooling, automation and data flows across the sales stack; comfortable using AI tools to accelerate analysis/reporting (within company policies).
* University degree.


What’s In It For You

CoStar offers a collaborative, innovative culture with a range of benefits: full private medical and dental cover, life assurance, member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, and more.


Equal Employment Opportunity Statement

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling 1‑855‑840‑1715 or emailing recruiting@costargroup.com.

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