Job Summary
This role covers our 4 units in Liverpool City Centre, Warrington, Aigburth, and St Helen's. Regular travel to all 4 is required.
Do you enjoy working within a busy office or reception environment, where no two days are the same?
We are looking for an experienced Admin Assistant to come and join our Merseyside Cluster on a part time basis working 34 hours a week. This unit-based role covers 4 units within the cluster - regular travel across all units is required.
You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
About You
You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.
We Are Also Looking For:
Experience of dealing face to face with patients who may be upset, within a care environment.
Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
Good attention to detail, supportive towards colleagues and clients and is an effective team player.
About Us
The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.
When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.
Working With Us - Benefits Include:
34 days annual leave (including bank holidays)
Life assurance at 3 salary
Defined contribution pension scheme
Access to GP 24/7, 365 days a year
MyMindPal mental fitness app and 24/7 counselling support
Online discounts, discounted gym membership, and other lifestyle benefits
Family-friendly policies to support work-life balance
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.
We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Details
Date posted
20 February 2026
Pay scheme
Other
Salary
£23,886 to £26,910 a year pro rata - Depending on skills & experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0201-MERCL-AA-34-1
Job locations
B P A S
32 Parkfield Road
Aigburth
Liverpool
L17 8UJ
The Millennium Centre
Corporation Street
St. Helens
Merseyside
WA10 1HJ
The Gateway Building
89 Sankey Street
Warrington
WA1 1SR
81 London Road
Liverpool
L3 8JA
Job Description
Job responsibilities
The full job description and terms and conditions of the role can be found on the right hand side of the advert, under supporting documents. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary £23,886 - £26,910 per annum (£ £14.38ph) depending on skills/experience. Pro-rata for part time hours.
Hours 34 per week to be worked across the 4 units in the cluster over the below days/hours. A rota is given in advance.
Shift pattern
Monday, Tuesday, Wednesday & Friday - 08:00 to 17:00
Locations
One unit will be your base unit with mileage paid to the other 3 as per the expenses policy
BPAS Merseyside 32 Parkfield Rd, Liverpool L17 8UJ
BPAS Warrington Youth Advice Shop, The Gateway, 89 Sankey St, Warrington WA1 1SR
BPAS Liverpool Central Liverpool PCN Hub, 81 London Rd, Liverpool, L3 8JA
BPAS St Helen's The Millennium Centre, Corporation St, Saint Helens WA10 1HJ
Apply now Interested in making a difference? Apply today to join our team.
Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.
Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Job Description
Job responsibilities
The full job description and terms and conditions of the role can be found on the right hand side of the advert, under supporting documents. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary £23,886 - £26,910 per annum (£ £14.38ph) depending on skills/experience. Pro-rata for part time hours.
Hours 34 per week to be worked across the 4 units in the cluster over the below days/hours. A rota is given in advance.
Shift pattern
Monday, Tuesday, Wednesday & Friday - 08:00 to 17:00
Locations
One unit will be your base unit with mileage paid to the other 3 as per the expenses policy
BPAS Merseyside 32 Parkfield Rd, Liverpool L17 8UJ
BPAS Warrington Youth Advice Shop, The Gateway, 89 Sankey St, Warrington WA1 1SR
BPAS Liverpool Central Liverpool PCN Hub, 81 London Rd, Liverpool, L3 8JA
BPAS St Helen's The Millennium Centre, Corporation St, Saint Helens WA10 1HJ
Apply now Interested in making a difference? Apply today to join our team.
Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.
Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Person Specification
Experience
Essential
Administration experience gained within an office environment and general office duties
Experience with clerical procedures including the checking of documentation
Experience of telephone and reception procedures
Desirable
Experience of dealing face to face with patients who may be angry or upset, within a care environment
Healthcare administration experience
Qualifications
Essential
English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
Do you support a woman's right to choose abortion?
Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
This role is working 34 hours per week over Monday, Tuesday, Wednesdays and Fridays (08:00-17:00). Can you commit to this?
This role requires regular travel to our four units in Aigburth, St Helen's, Warrington and Liverpool City Centre. Can you travel to all of them on a weekly basis?
Desirable
Would you like to add any further information/statements to support your application
Person Specification
Essential
Do you support a woman's right to choose abortion?
Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
This role is working 34 hours per week over Monday, Tuesday, Wednesdays and Fridays (08:00-17:00). Can you commit to this?
This role requires regular travel to our four units in Aigburth, St Helen's, Warrington and Liverpool City Centre. Can you travel to all of them on a weekly basis?
Desirable
Would you like to add any further information/statements to support your application
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
B P A S
32 Parkfield Road
Aigburth
Liverpool
L17 8UJ
Employer's website
(Opens in a new tab)
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
B P A S
32 Parkfield Road
Aigburth
Liverpool
L17 8UJ
Employer's website
(Opens in a new tab)
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