Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether youre passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences
Job Summary
We are seeking a dynamic and experienced General Manager to oversee the day:to:day operations of our holiday park. In this pivotal role, you will lead a diverse team, ensure high standards of customer service, and focus on driving financial growth. If you are passionate about hospitality and thrive in a fast:paced, seasonal environment, this is the perfect opportunity to showcase your leadership and operational expertise.
Job Duties
:Oversee all aspects of the parks operation, including accommodation, facilities, and grounds, ensuring smooth daily running and adherence to safety and quality standards.
:Ensure guests receive a high standard of service, promoting repeat business and positive reviews.
:Recruit, train, and develop park staff, creating a motivated and high:performing team culture.
:Develop and execute strategies to drive park occupancy, boost revenue, and maximise profitability.
:Monitor and manage the parks budget, ensuring financial goals are met, and optimising resources for operational efficiency.
:Address any issues related to park facilities or guest experience, working quickly to resolve problems and maintain standards.
:Stay up to date with industry regulations and legal requirements to ensure the park is fully compliant.
:Plan and prioritise work for individual team members or departments to meet annual park targets, maximising the efficient use of resources.
:Track and apply key performance indicators (KPIs) to monitor and improve park performance.
:Investigate and resolve operational issues such as equipment breakdowns or facility disruptions, ensuring swift and safe solutions.
:Tailor communication to suit the target audience, ensuring clarity in one:on:one and team discussions.
:Build high:performance teams through clear communication and strong leadership, promoting collaboration and shared goals.
:Foster a learning and development culture, encouraging team growth and professional development.
Requirements
:Proven experience in a similar managerial role, preferably within the hospitality, leisure, or holiday park industry.
:Strong leadership skills, with a proven track record in managing and developing teams.
:Excellent customer service skills, with a commitment to ensuring guest satisfaction.
:Previous experience in holiday parks is highly advantageous, along with knowledge of relevant industry trends and regulations.
:Strong interpersonal skills, able to build relationships with customers, staff, and stakeholders.
:Ability to work well under pressure, make sound decisions, and prioritise tasks effectively.
:Good knowledge of relevant IT systems, including Microsoft Word, Excel, and email.
:Adaptable to the seasonal nature of the business, with availability to work weekends and holidays.
:This role is subject to a Basic Disclosure and Barring Service (DBS) check
At Park Holidays UK, youll be part of an industry:leading organisation where youll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.
We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
typedisc:
:Generous discount on holidays across our parks
:Discount at all restaurants on park for you and your family
:Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
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