Your main duties will include:
* Delivering high quality customer services to the people we support.
* Carrying out scheme visits and collation and evaluation of quarterly and annual monitoring returns.
* Ensuring that all rent and service charge changes are implemented correctly each year.
* Ensure compliance with Management Agreements and Service Level Agreements.
* As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
* As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
* We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
* Experience of housing management in supported housing.
* Ability to sustain professional relationships and communicate effectively with service users, their families/representatives and external agencies using a wide range of interpersonal and written skills.
* Able to present concepts or ideas to a range of audiences.
* A knowledge of welfare benefits particularly Housing Benefits/Universal Credit.
* Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 - now 6 years in a row!
This role will provide housing management advice and support to people at Dimensions properties, either where care and support is provided by another support provider or by Dimensions staff directly. The postholder will also be responsible for housing management in properties where Dimensions is managing agent for another Registered Provider or Charity. The postholder will be responsible for monitoring the housing management responsibilities of the support provider in accordance with the management agreement or service level agreement. The areas of responsibility will be Sheffield, South Cumbria, Lincoln, East Yorkshire, Derby and Stock on Trent. The successful candidate will need to live in one of these locations.
Benefits
* An essential car allowance is available, subject to achieving a minimum of 5,000 business miles per year.
* Staff discount shopping scheme Rewarding Dimensions.
* We offer a salary advance scheme where you can access up to 50% of the money youve earned before payday.
* Employee Assistance Programme.
* Pension scheme.
* Long Service Awards.
* Qualification scheme.
* Employee recognition scheme Inspiring People.
* Discounted health and dental cover.
* Life Assurance.
* Bike to Work Scheme.
* Season Ticket Loan.
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