Solutions Architect - Omnichannel/Customer Experience - 6-month Contract - Fully Remote
Our client is seeking a Solutions Architect to oversee and enhance their omnichannel commerce and customer engagement platforms. This pivotal role involves working at the nexus of business innovation and technological implementation—transforming marketing, e-commerce, and marketplace strategies into scalable, effective solutions.
The Solutions Architect will serve as the strategic IT partner for B2C retail, commerce, and marketplace initiatives. Responsibilities include owning the technology stack and processes end-to-end, translating business ideas into high-performance technical solutions.
Key Responsibilities
* Lead architecture for B2C commerce, managing omnichannel and marketplace ecosystems, and evolving digital retail tools and platforms.
* Collaborate with business teams to understand goals and pain points, designing IT solutions to address them—ranging from personalized marketing to seamless shopping experiences.
* Identify opportunities for customer-centric innovation, implementing improvements end-to-end.
* Evaluate and measure the business impact of new solutions, establishing success metrics.
* Coordinate with external development partners to deliver secure, scalable systems aligned with business goals.
* Oversee system health, testing, monitoring, and release management to ensure quality.
* Work with internal teams to integrate new tools smoothly into the digital ecosystem.
* Ensure operational readiness through documentation and smooth handover to IT operations.
Required Skills
* Experience with eCommerce and marketplace platforms
* Digital Asset Management
* MS Dynamics D365
* Product Information Management (PIM)
* Point of Sale (PoS) systems
This role is fully remote with potential international travel, with expenses covered.
Interested candidates should APPLY NOW for a no-obligation discussion with a VIQU representative. For more information, contact Connor Smal via the VIQU IT Recruitment website. Follow VIQU IT Recruitment on LinkedIn and Twitter: @VIQU_UK for updates on opportunities and industry news.
#J-18808-Ljbffr