Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests while ensuring exceptional service is delivered consistently. The ideal candidates will possess strong communication skills and a passion for hospitality, contributing to a positive dining experience. We are looking for candidates with both bar and service experience
Duties
* Greet and assist guests upon arrival, ensuring they feel welcomed and valued.
* Take orders accurately and efficiently, providing recommendations to enhance the guest experience through upselling.
* Maintain knowledge of the menu, including food safety standards and culinary offerings, to answer any guest inquiries.
* Manage reservations and seating arrangements to optimise the flow of service.
* Collaborate with kitchen staff to ensure timely delivery of food and beverages.
* Handle cash transactions and perform basic maths calculations for billing purposes.
* Uphold cleanliness and organisation in the front of house area, adhering to health and safety regulations.
* Address guest concerns promptly and professionally, ensuring satisfaction throughout their visit.
Qualifications
* Previous experience in a restaurant/ bar or hospitality environment is essential
* Strong guest service skills with the ability to engage positively with customers.
* Basic understanding of food safety practices is advantageous.
* Excellent time management skills to handle busy periods effectively.
* A keen interest in culinary arts is a plus, enhancing your ability to connect with guests about menu items.
* Ability to work as part of a team while also being self-motivated when required.
Join us in delivering exceptional service that keeps our guests returning time after time
Job Types: Full-time, Part-time
Pay: £10.00-£14.00 per hour
Ability to commute/relocate:
* Faversham ME13 7BH: reliably commute or plan to relocate before starting work (required)
Experience:
* Hospitality: 3 years (required)
Work Location: In person