Repairs Officer (Social Housing) Location: Edinburgh Contract: 3-month temporary role with likelihood of extension Organisation: Leading Housing Association Start: ASAP Are you an organised, customer-focused professional with experience in social housing repairs? Our client, a highly respected housing association in Edinburgh, is seeking a proactive Repairs Officer to join their busy property services team. This is an excellent opportunity to make a real impact in communities across the city while working with a supportive and well-established organisation. About the Role As a Repairs Officer, you'll be the first point of contact for tenants regarding repairs and maintenance issues. You'll coordinate works with contractors, ensure repairs are completed on time, and deliver a high standard of service to residents.This is a fast-paced role that requires excellent communication, problem-solving skills, and strong attention to detail. Key Responsibilities Managing day-to-day reactive repairs and maintenance requests Logging, tracking, and monitoring repair orders through the internal system Liaising with tenants, contractors, surveyors, and other internal teams Ensuring all repairs meet agreed service standards and timescales Supporting planned maintenance and compliance works when required Handling customer queries and resolving issues efficiently Ensuring accurate records and documentation are maintained About You You'll thrive in this role if you have: Experience within repairs, maintenance, or housing roles (social housing experience preferred but not essential) Strong organisational skills and the ability to manage a varied workload Excellent communication and customer service abilities Confidence in working with contractors and internal teams Good IT skills and comfort using housing or repairs systems What's on Offer 3-month initial contract with likely extension Competitive hourly rate Hybrid working options may be available The chance to make a real difference to communities across Edinburgh Supportive team environment within a well-regarded housing association How to Apply If you're passionate about delivering high-quality housing services and are ready to hit the ground running, we'd love to hear from you.Send your CV to myself at and i will reach out. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk