Job Opportunity
This is a part-time role as a Performance Support Assistant. As a friendly face, you will provide assistance to customers with luggage, complaints, or questions about timetables.
Main Responsibilities:
* Providing customer assistance with luggage, complaints, or inquiries about timetables.
* Contributing to a consistent and high-quality customer experience.
* Actively assisting and encouraging customers to board trains on time.
* Supporting platform teams in managing customer flow.
Requirements:
* A professional approach to work.
* Passion for delivering excellent customer service.
* Proactivity and desire to delight customers.
* Strong interpersonal skills.
* Ability to work in a fast-paced environment and maintain a calm demeanor under pressure.