FOH Supervisor - The King William - Bedford, Bedfordshire Company Description The King William reopened in 2023 under Wells & Co management following a total major refurbishment which has totally transformed the pub adding to the olde worlde charm and giving it all the facilities you would expect of a contemporary Managed Pub. The King Bill dates back to the 1600s, making it one of the oldest buildings in Kempston and something of a local institution, attracting a loyal local crowd from Kempston as well as regular visitors from nearby Bedford and Milton Keynes. With a reputation built upon wholesome quality pub food, the King William is renowned for its warm welcome and enticing environment, not to mention its versatility. Grade II listed, flagstone floors, a feature fireplace and spacious garden give it all the charm you’d expect of a delightful country pub. Position Supervisor duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive leader Requirements You will need to demonstrate: Previous Leadership experience in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and your teams Other information We will offer you a great package including: £12.71 p/h & bonus 28 days holiday Company Pension scheme Retail and Beer discounts Refer a friend Bonus Meals on duty Employee assistance programme Benefits portal Career development programme Fun culture surrounded by a supportive team Great working environment and great prospects! If the above sounds like you we’d love to hear from you.