Store Manager
Location: Canterbury
Salary: £35,500
Contract: Permanent, Full-time
Key Responsibilities
* Oversee all daily store operations, ensuring high standards and full compliance with company procedures.
* Create and manage staff rotas, including holiday and sickness cover.
* Maintain accurate store administration and ensure timely communication with Head Office.
* Manage stock processes including deliveries, paperwork, discrepancies, replenishment and security.
* Act as main key holder, ensuring the safety of staff, stock, cash and premises.
Recruitment & People Management
* Recruit team members who reflect the brand image and meet company criteria.
* Lead on staff training, coaching and motivation to ensure excellent service standards.
* Conduct appraisals, set performance goals and manage disciplinary processes in partnership with HR.
* Build a positive, collaborative team culture aligned with brand values.
Commercial & Performance
* Drive store profitability by achieving sales targets within budget.
* Create and deliver a business plan to meet key KPIs for the financial year.
* Maintain strong commercial awareness, analysing stock levels, sales trends and competitor activity.
* Communicate sell‑through data, stock insights and opportunities to the wider management team.
Visual Merchandising
* Ensure all seasonal POS and product displays reflect current brand guidelines.
* Maintain high merchandising standards, ensuring products are displayed within defined categories.
* Support new product launches with timely floor moves and visual updates.
Cross-Functional Relationships
* Build strong working relationships with Product, Marketing, Sales and other store teams.
* Share insights on stock, customer behaviour and market trends to support wider business decisions.
What We’re Looking For
* 2–3 years’ experience as a Store Manager or Assistant Manager within fashion, lifestyle or branded retail.
* Strong people leadership, communication and motivational skills.
* Confident organising team briefings and managing performance.
* Knowledge of merchandising, stock management, H&S and commercial KPIs.
* Computer literate with general awareness of social media and digital trends.
* Fluent in English; additional languages an advantage.
* Willingness to travel occasionally.
What’s on Offer
* Competitive salary package.
* Generous discount on brand.
* Casual denim dress code.
* Multi-cultural, diverse and inclusive working environment.
* Employee resource groups (diversity, sustainability, wellbeing, social activities).
* Development opportunities within a global, growth-driven organisation.
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