Posted: 26 May
The role
MRD Recruitment are working in partnership with a leading UK-wide parcel delivery and logistics provider to recruit an experienced Operations Manager to oversee high-volume warehouse and depot operations.
This is a hands-on leadership role responsible for ensuring the smooth, efficient, and safe running of a fast-paced parcel sorting and distribution facility. You will play a key part in driving operational performance, managing large teams, and ensuring strict delivery SLAs are consistently met.
Key Responsibilities
- Oversee day-to-day warehouse and parcel sortation operations within a high-volume depot
- Lead, manage, and develop a large operational workforce including supervisors and team leaders
- Ensure all parcels are processed, sorted, and dispatched within strict timeframes
- Monitor and improve operational KPIs including productivity, accuracy, and on-time performance
- Implement continuous improvement initiatives across warehouse processes and workflows
- Maintain compliance with health & safety legislation and company policies
- Manage staffing levels, shift planning, and resource allocation to meet demand peaks
- Work closely with transport, network, and customer service teams to resolve operational issues
- Manage performance management processes, training, and employee engagement initiatives
- Control operational costs and support budget management
About You
- Proven experience in a warehouse, parcel, logistics, or distribution environment at management level
- Strong leadership experience managing large teams in a fast-paced operational setting
- Background in high-volume sortation, parcel distribution, or similar logistics operations
- Strong understanding of warehouse systems, KPI management, and operational planning
- Excellent problem-solving skills with a proactive, hands-on approach
- Strong communication skills and ability to influence at all levels
- Comfortable working in a shift-based environment (including evenings/night shifts where required)
Desirable Experience
- Experience within a parcel carrier, courier, or express logistics environment
- Multi-site or large depot experience
What's on Offer
- Competitive salary package
- Performance-related bonus
- Pension scheme
- Career progression within a growing national network
- Training and development opportunities
- Discount schemes and additional benefits
