Overview
Tesco Colleague - Leeds Rd Express role. Tesco is seeking a colleague to join the store team.
Salary: The Tesco Colleague rate of pay starts from £12.45 per hour, increasing to £13.66 for stores within the M25. Additional payments may apply depending on location.
Hours: It is our policy to offer a minimum of 16 guaranteed hours per week. If you would like to work fewer hours (to a minimum of 12), opportunities are available and would still be welcome.
Availability and scheduling: Availability windows indicate the periods of time in the week we would like you to be available to work. Contracted hours will be scheduled within these times, with 3 weeks notice of shifts. We support flexibility; if your availability is close but not exact, we would still like to hear from you.
Eligibility: You must be over 18 to apply for this role.
About the role: This is a customer-facing store role with variety and opportunities to learn and progress.
Responsibilities
* Knowing customers and serving them with passion and pride; delivering great natural service.
* Being passionate and knowledgeable about products and services in the store.
* Working across service, picking and replenishment areas as required.
* Applying training to work safely, effectively and to serve customers brilliantly.
* Making decisions that are right for customers and delivering in-store routines to meet customer needs.
* Participating in seasonal, community and charity events and creating a welcoming atmosphere.
* Understanding store performance and contributing to service and sales goals, waste reduction and profitability.
* Handling products with care to maintain quality and ensure they reach customers in good condition.
* Upholding Tesco values, making everyone feel welcome and following policies.
* Occasionally accepting deliveries into the store.
Requirements
* A passion for delivering great service and greeting customers with a smile.
* Ability to build rapport so customers leave with a positive shopping experience.
* Ability to take initiative and make decisions in the customer's interest.
* Ability to work well within a team and communicate openly.
* Ability to build relationships with colleagues to support team spirit and success.
* Be punctual, well-presented and a brand ambassador.
Benefits
* Holiday starting at 20 days plus personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working options from day one.
* Colleague Clubcard discounts: 10% off, 15% at pay day weekends, up to £2,000 a year; additional card for family.
* Free wellbeing resources and access to support for mind, body and life.
* Life cover of five times pay and a pension with matching contributions up to 7.5%.
* Various benefits to choose from, including discounts, shares and cycle to work schemes.
* Uniform provided and inclusive policies to support you.
* Access to colleague networks and information about benefits via internal resources.
About Tesco
Our vision is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and to an accessible recruitment process. We welcome flexible working discussions and support during the application process.
We are a Disability Confident Leader and strive for an inclusive, accessible recruitment process. For more information about accessibility support, please contact Tesco.
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