The post holder will have a broad range of responsibilities which will require significant initiative and flexibility, ensuring they work at all times in a professional and timely manner. Key Responsibilities: Deliver Best in Town service through customer interaction. Lead the team by example and achieve great store standard. Support the Shop Manager to assist in always driving great customer service Endeavour to strengthen and promote the Cancer Research Wales brand. Desirable requirements Hold a clean Driving Licence and have access to a vehicle W illingness to cover our other shops in the Cluster and where necessary travel by public transport. ORGANISATIONAL ARRANGEMENTS Reporting to: Shop Manager Direct reports: None BENEFITS PACKAGE.docx Appointment pack: 0525 - Deputy Manager - Person Specification and Job Description _Best in Town - (30 hrs) - 2025.doc How to apply: Please visit our website at Cancer Research Wales for more information. Please submit CV and covering letter that outlines how you meet the person specification, plus a brief outline of why you want the role and why you believe you are a strong candidate for this position. There will be a two stage process and if we decide to proceed to the next stage, we will provide shortlisted candidates with the details of attending a trial session at one of our shops.