Overview
Hospitality & Events Assistant Manager - Brentford FC | Full-Time / Permanent
Salary: £34,000 + excellent benefits including bonus, healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Based at Brentford GTech Community Stadium, a state-of-the-art conference and events venue and home of Brentford FC. This role supports the Head of Hospitality & Events with the planning and delivery of a varied catering operation for both matchdays and non-matchday conferences and events.
Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Our mission is to succeed the right way, using insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Responsibilities
* Facilitating day to day catering operations, ensuring we meet exceptional client and guest expectations
* Managing C&E events including accurately completing planning and system paperwork such as rosters, P&L paperwork, POS requirements, SOPs
* Effective set up and management of hospitality lounges on match days including overseeing a variable team
* Inspiring and supporting the development of the events team
* Driving innovation within our conference and events product including mapping customer journey, market trends, competitor analysis, and client walk throughs
* Working alongside the Head of Operations and Head of Hospitality to research food trends, ensuring exciting and customer focused menu offerings
* Ensuring allergies and specific dietary requirements are held as a priority when liaising with kitchen and staff are briefed accordingly
* Maintaining key relationships and schedules with both internal and external clients
* Fostering transparent and genuine relationships with co-workers and the wider Levy UK family
Qualifications
* Previous events experience working in a luxury hotel or venue in Conference & Events operations
* A background in hotels, stadium, or event catering is a bonus
* Personal circumstances must allow working flexible hours to align with stadia activity
* Strong leadership qualities - an excellent communicator with experience managing multiple team members
* Positive and passionate focus on food - a natural flair for hospitality
* Strong organisation skills and commercial awareness - a problem solver with a resourceful mindset
* Credible, champions and grows guest and client relationships
* Standards and quality driven hands on management style
* Effective team player, with a a "can-do" attitude
* Assertive, calm, works well under pressure
* Motivated by a passion and desire for quality and great service delivery that add to the guest experience
* Levy UK & Ireland is part of Compass Group, the world's largest catering company
Benefits
* Competitive salary with discretionary bonus and full company benefits
* 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
* Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
* Mental health support: 24/7 Employee Assistance Programme
* Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
* Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
* Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
* Development opportunities: Professional subscriptions, ongoing training and structured career pathways
* Meals on duty included
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We are an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.
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