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About the Company
Anns Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality services to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is essential.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are central to our mission, providing frontline care to those in need. They support elderly and vulnerable individuals with daily activities, helping them live independently.
If interested, please call Kelly or apply now, and we will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years' experience in healthcare
* NVQ Level 2 or equivalent qualification
* Access to a car and full driving license
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet tight deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise the delivery of care to meet clients' physical, social, intellectual, and emotional needs, respecting their dignity, choice, and independence
* Promote best practices and accountability through spot checks and staff supervisions
* Monitor the quality of care provided to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards among carers and promote company values
* Keep accurate and confidential records per company policy
* Conduct risk assessments in clients' homes as needed
* Assist with care package implementation, ensuring timely placement and staff introduction
* Support induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling activities
* Participate in the company's Quality Control program
* Undertake shift cover activities as required
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