Overview
Sales Operations Manager – United Kingdom, Whiteley, Hampshire (GB). Date: 1 Oct 2025. Location: United Kingdom, Whiteley, Hampshire, GB.
About Us: DTC, a Codan company, operates in fast growing markets offering innovative and robust wireless security products, leading-edge IP centric network devices, and C4I application software solutions, along with high performance wireless broadcast systems for all industries. Our passion for innovation keeps us one step ahead in the rapidly changing environments in which we perform.
What will you be doing?
Reporting to the Vice President of Sales Europe, the Sales Operations Manager will bridge the gap between the Global Sales team and Operations. Based in our Hampshire office, you will ensure data integrity, improve systems efficiency, and enable operational excellence across ERP and CRM platforms including SAP, Microsoft Dynamics, and Salesforce. This is a high-impact, cross-functional role acting as a key point of contact for sales teams worldwide—streamlining quoting activities, managing the New Product Introduction (NPI) process, and delivering essential reporting to senior leadership. You will contribute to system improvement projects as a Salesforce Super User and process champion within the business.
Responsibilities
* Managing and maintaining the accuracy of product, pricing, and sales data in DAX/SAP and ensuring integration with Salesforce.
* Acting as the Salesforce Administrator and point of contact for Global Sales teams—resolving issues and enabling quoting activities.
* Leading and administering the New Product Introduction (NPI) process and coordinating with Operations on End-of-Life (EOL) product transitions.
* Producing regular and ad-hoc reporting for senior leadership teams.
* Driving system and process efficiencies across Sales Operations by contributing to ongoing Salesforce and ERP improvement projects.
* Participating in DAX and Salesforce Super User Groups to improve user experience and adoption.
* Ensuring compliance with import/export legislation and internal corporate governance standards.
Qualifications
* Proven experience with ERP and CRM systems (preferably Microsoft Dynamics, SAP, and Salesforce) at an administrator or super-user level.
* Excellent communication skills and a collaborative, service-oriented approach.
* Strong IT literacy and a passion for systems and process improvement.
* Experience managing or supporting sales processes, pricing structures, or product data management.
* Ability to handle sensitive compliance topics, including import/export regulations and corporate ethical guidelines.
Benefits and Culture
* 25 days annual leave plus Bank holidays
* A generous pension plan, company match up to 9%
* Company bonus scheme
* Annual pay reviews (discretionary)
* A personal approach to training and development
* Employee Assistance Program
* Income protection
* Life assurance
* Flexible core working hours
* Open plan, modern office environment
* Onsite subsidized café
Interested in a career with us? Simply click on APPLY and we’ll be in contact shortly.
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