Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as well as maintenance and monitoring? Is working for a company that does the right things and treats its staff well important to you? Are you experienced in working in structured teams that have strong governance to ensure the safe delivery of IT Services? If you can answer Yes to the above questions, then keep reading as this may be the opportunity you have been waiting for. My client is an established Financial Sector business who are undertaking a technology transformation that is part of a growth strategy. They have spent some time re-organising IT so that it has the baseline and structure to be successful, we are now looking for strong individuals to join the team. What will you be doing? This role is part of the Infrastructure Team - not service desk. We are looking for someone with mid-level experience working within a structured environment where the quality of delivery is a priority. The successful candidate will get involved with following on a daily basis. Aid the Principal Engineer in Asset Life Cycle Management. Act as a Subject Matter Expert on relevant Asset Categories. Advise the Principal Engineer of asset performance to help shape Technical Roadmaps. Follow Test, Install, Maintenance, Upgrade and Continuous Improvement cycles are to ensure services are offering best value. Act as a final point of escalation for Incidents and Problems. Deputise for the Infrastructure lead when required. Mentor and guide 1st and 2nd Line Engineers in all aspects of technology. Ensure the technology Infrastructure systems operate efficiently in accordance to agreed service availability metrics. Ensuring projects deliverables are met on schedule and to the agreed budget. Proactively engage in projects to deliver the appropriate solution. Effective time management. Create, update and review documentation following our systems library process. Identify and help mitigate risks. Positively challenge existing processes and procedures to seek continuous improvement. Work alongside other technology teams on problems and Incidents. Follow the change control process. To understand and be aware of the risk and control environment in your area of the business and adhere to processes, procedures and policies in order to minimise risks. Demonstrate a commitment to a supportive and collaborative culture which promotes strong working relationships across CITO teams and the wider business. Ensuring all activities are undertaken in consideration of and in line with Technology and company Strategies. What skills and experience are we looking for? This role is with a company where how you work and how you integrate with teams across the business is very important, it is not just about the technical skills. You should be able to demonstrate the following soft skills. Naturally inquisitive with strong analytical skills A good and intelligent communicator A logical mindset with natural problem-solving attitude Tenacious with attention to the details Ability to work well under pressure Good time management Ability to work on your own and within a team Motivated and willing to learn and develop Self-starter Experience: Minimum 4 years experience of working within a Technology Infrastructure engineer role or similar. ITiL. v4 Foundation would be highly desirable.A keen interest & understanding of Infrastructure technologies is advantageous.Training and relevant certification would be provided. Knowledge: Some but not all the following would be an advantage: Server Virtualisation Citrix Networking Firewalls Storage | Monitoring Operating systems including Windows & Linux Wide area networks Microsoft - Exchange - Microsoft active directory administration Backup and disaster recovery Telephony Systems Office 365 Cloud services What is in it for you? Working in the right professional and motivational environment is not a given with every role, however this role and company will give you the right environment to be successful and grow. The business is delivering an ambitious growth plan that is underpinned by technology products, being part of that will be good for the successful candidates career. The role is predominantly home based although you will need to travel to Carlisle for occasional meetings, this is estimated as two/three times per month. The role is a 24 month FTC, but with ever growing changes and development, we would hope that this role will lead to other opportunities. The rewards for being a successful member of this team are good. Salary up to - £55k base 9% pension (4% contributory employer contributions increase with years of service) 25 Days holiday bank holidays the base allowance also increases with years of service Life Assurance x4 salary Flexible working hours If this sounds like a role and company where you will excel, please do apply for the role.