Join CBRE as a Contract Support Specialist
Location: Leeds
Are you passionate about delivering exceptional customer service and supporting operational excellence? CBRE, the global leader in real estate services, is looking for a Contract Support Specialist to join our dynamic team.
About the Role
As a Contract Support Specialist, you'll play a vital role in ensuring the smooth operation of our facilities management contracts. You'll be the go-to person for coordinating service delivery, managing communications, and supporting both our clients and internal teams.
Key Responsibilities
Provide professional and timely support to clients via phone and email
Coordinate and assign work orders, ensuring SLA compliance
Liaise with site teams and suppliers to manage quotations and purchase orders
Monitor and update service calls from initiation to completion
Maintain accurate records and documentation using company systems
Support the engineering team and drive performance
Promote CBRE's culture and values across all interactions
What We're Looking For
Education & Training:
GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Experience with systems like Dynamics, Concept, or Maximo is a plus Experience & Skills:
Previous experience in a customer-facing role within a medium-sized business
Strong communication and interpersonal skills
Detail-oriented, organized, and able to multitask effectively
A proactive team player with a customer-first mindset