Come and join our friendly team!
Job Overview
The Upper Lea Valley Community Team is excited to offer a part‑time opportunity based at Hoddesdon Health Centre. The successful candidate will support the Administration Team and play a key role in ensuring efficient and effective administrative operations.
Responsibilities
* Undertake a wide range of secretarial and administrative tasks.
* Have personal responsibility for delegated tasks.
* Provide cover for members of the Administration Team during absences such as annual leave.
* Work unsupervised while adhering to operational procedures and established practice.
* Refer to the Administration Supervisor for guidance when needed.
* Prioritise administrative tasks to ensure an effective and efficient running of the team.
* Maintain a professional and confidential approach at all times.
* Be flexible to meet Locality Manager requirements.
* Support patients, carers and staff as appropriate, acting as a supportive member of the team.
* Work as part of a team to complete daily administration tasks efficiently.
* Process inward and outward transfers of records and liaise with other Trusts regarding records.
* Process discharge summary letters and send them to the correct professionals.
* Book and schedule clinics, creating reports as required.
* Accurately file information.
* Answer incoming calls, dealing with enquiries in a helpful manner and taking proactive action where appropriate.
* Handle correspondence and information received by the service in conjunction with other staff.
* Scan relevant documentation such as patient notes, timetables, site information and notices.
* Monitor stationery and store cupboards for stock, supporting the ordering of service stationery and goods when requested.
* Liaise with GP patients and other stakeholders.
* Perform general administrative duties and tasks that are variable.
Benefits
* Great place to work with many benefits offered to staff.
* Patients, families and carers at the centre of our vision, delivering outstanding services and healthier communities.
* Staff are proud to be innovative, caring and agile in their work to help achieve the Trust vision.
* Diversity is welcomed in our workforce; we are interested in applicants from all backgrounds.
Additional Information
Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated, as this remains an important line of defence against COVID‑19.
Application Deadline
This advert closes on Friday 15 May 2026.
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