Contract Type: Permanent
Salary: Grade G. SCP 23 £33,366 - SCP 28 £37,938
Hours Per Week: 36 hours
Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL
Assessment Date: To be arranged
The Role
Have you a passion for preventing homelessness, alleviating poverty and supporting residents to get back on track with their finances?
We have an exciting opportunity for an experienced Debt Adviser to join the Welfare Rights & Debt Advice Team and make a meaningful difference to people’s lives, helping us to achieve our ambition of Starting Well, Living Well and Ageing Well in Tameside.
Tameside Council has an enviable track record of supporting residents to remain in their homes during periods of financial stress and you could be the person we need to help us continue to achieve this level of success. Working collaboratively with colleagues in both Housing Advice and Welfare Rights you will be part of our Debt Advice team, helping to prevent homelessness for clients in rent and mortgage arrears. You will also be expected to support our wider community, advising on appropriate debt solutions, negotiating with creditors and helping to maximise household incomes.
About You
We are looking for someone with experience of providing debt advice who has a methodical approach to casework, excellent communication skills and is able to effectively manage competing priorities. As you will be assisting vulnerable customers to deal with urgent repossession and eviction proceedings, it is essential that you also have some experience of representing clients at the County Court.
About Us
Come shape the future of Tameside with us!
Message from Julian Jackson, Director of Place at Tameside Council.
“Since joining Team Tameside in September 2022, I’ve been proud to work alongside a hardworking and passionate team that’s making a real difference to our borough.
“Our Place Directorate is at the heart of shaping Tamesidecovering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it’s keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day.
‘’We’ve already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it’s not just about developments day to day it’s about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and asssets for the future.
To do that, we need passionate people to join us. If you want to be part of a team that’s driving real change, improving local services, and shaping the future of Tameside, we’d love to have you on board.
Come and be part of something great. Let’s build the future of Tameside together!’’
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
This position is subject to Enhanced with Barred List Disclosure Procedures.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For further information about this role please contact the recruiting manager on 0161 342 3181 or janine.yates@tameside.gov.uk
Reference Number: 000904