Job Description At Palé Hall, every detail matters. As part of our commitment to excellence, we are seeking a leader who understands that true luxury lies in the smallest touches. Lead, train, and inspire the housekeeping team to uphold the highest standards of cleanliness, presentation, and service. Conduct regular inspections of guest rooms and public areas to ensure flawless presentation. Manage rotas, stock levels, and departmental budgets efficiently. Liaise with other departments (especially Front Office and Maintenance) to ensure smooth daily operations. Handle guest requests and feedback with professionalism, warmth, and urgency. Maintain strict health, safety, and hygiene compliance across all areas.