We have an amazing home-based opportunity, travelling across Southeast with all expenses covered, to support and encourage disengaged adult learners to learn and personally and professionally grow through appropriate Careers, Information, Advice, and Guidance (CIAG) throughout their learning journey, and to track their destination post-programme. This role provides people with a criminal record the opportunity for a second chance, offering services to support them both in custody and across the community. You will equip individuals with the skills, knowledge, and sense of purpose for life after custody, significantly reducing the likelihood of reoffending. If you have experience in, or would like to be trained in, providing Careers, Information, Advice, and Guidance (CIAG), this role is perfect for you. Your requirements are: * Experience in delivering excellent customer service IAG/Coaching * Have a history of working with people from a wide range of backgrounds. * Demonstrate the ability to work towards the awarding body standards * Good conflict resolution skills * Drivers license You will Receive: * 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday * 2 days of paid volunteering leave each year * An enhanced pension scheme after 6 months * Life Assurance at 3 times your annual salary rate * Access to a suite of learning and development opportunities, including paid-for apprenticeship and master’s level qualifications, and management development programmes * Opportunities to connect with our employee networks (LGBTQ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Men’s Network, Young Professionals Network, Menopause Peer Support Group, Neurodiversity Network) * Health and Well-being initiatives, including internal support, employee assistance programme, and health cash plan Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 5 days, then unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities