Account Manager - Natural Stone
Job Title: Account Manager - Building Products
Job reference Number: (phone number removed)
Office based: Birmingham
Remuneration: £27,000 + Bonus & Commission Structure
Benefits: Health & life, 21 days annual leave & comprehensive benefits package
Responsibilities
* Account Manager position promoting a high quality range of manufactured natural stone products such as quartz, marble, granite, slate and limestone for kitchens, flooring, driveways and other applications
* You’ll be given some existing accounts which you’ll be responsible for maintaining and developing the relationship
* This includes nurturing the account, building a solid rapport, ensuring consistent spending and keeping them happy
* Providing excellent customer service to walk‑ins and clients at all times
* Informing your accounts of new products that would suit their needs
* Upselling and cross‑selling products where possible
* Provide and update the CRM following client visits, emails and phone calls with notes and documentation
* This role is 100% office based
Qualifications
* Must have sales / account management experience within the construction industry
* Would be highly advantageous to have natural stone product knowledge
* Must be a relationship builder to create healthy rapport with customers, enabling repeat business
* Must be hungry to succeed and want to grow
* People’s person with a personable approach to sales
* Excellent customer service skills
* Someone who wants to succeed and build a career
* Positive attitude in all situations
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