Senior Customer Analyst - FTC (7 Months) | Up to £60,000 + Bonus + Benefits
Location: Watford (2-3 days in office, flexible hybrid model)
Contract: Fixed-Term Contract (7 months)
Sector: Global Retail
A leading global retailer is seeking a Senior Customer Analyst to join a rapidly growing customer analytics team. With 4,500+ stores across 9 countries, this brand is best known in the UK and Europe for its off-price retail model, including a popular high-street fashion chain.
This is an exciting opportunity to join a fast-evolving analytics function, working on high-impact projects such as store clustering, customer segmentation, and retail sales drivers. You'll play a key role in uncovering insights that inform strategy across marketing, customer loyalty, and performance.
🔍 What You'll Do:
* Own end-to-end analytical projects using SQL and customer data
* Collaborate with stakeholders to deliver actionable insights
* Present and communicate complex findings through compelling data storytelling
* Contribute to the growth and maturity of a young analytics function
🔧 Core Skills:
* 3+ years of advanced SQL experience (essential)
* Strong data storytelling and stakeholder communication
* Background in working with relational databases, customer data, and marketing/CRM functions
* Familiarity with Python or R (advantageous)
* Exposure to GA, email marketing analytics, or retail data (nice to have)
🎯 Who You Are:
* Commercially minded and insight-driven
* Proactive and comfortable working in a small, non-agile, high-collaboration team
* Passionate about solving business problems with data
* Able to work independently and hit the ground running
💼 Why Join?
* Flexible hybrid working (typically 2-3 days in-office, with emphasis on collaboration)
* Up to 16% performance bonus + stock worth ~£32k + healthcare & more
* Loyalty bonus after 3 years (if made permanent)
* Office located directly opposite the station for easy commute
📞 Interview Process:
* 1st stage: Interview with the team
* 2nd stage: SQL/insight-based task
* Final stage: Sign-off conversation (if needed)
Apply via the link below !!!