* *This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell office. The team aims for no more than two days a week in the office to connect. Some travel to our London Pimlico office might also be required or travel to different partnership locations across the UK depending on the project.** *We are looking for candidates whose salary expectations are in the range of £50,000 - £65,000 depending on experience*Collaborating with stakeholders, designers and managers in the team is a key part of the role to ensure that research is conducted at all stages of the design thinking process. You will work closely with the UX Research Manager to craft project strategies through a broad range of research methods including the undertaking of discovery activities all the way through to prototype testing and live field studies. You’ll be able to enjoy conducting a wide variety of research methods from interviews and surveys all the way through to testing in our labs and stores. We expect researchers to be out in stores or fulfilment centres on an ad hoc basis observing the experience and shadowing partners to truly connect with our business.* Previous experience working within a user research function* Experience delivering on a wide range of research projects and at different life cycles, including discovery and generative research projects* Knowledge and experience of working with a wide variety of research tools & methodologies such as: User interviews / Diary studies / Jobs to be done / Journey Mapping / Usability testing / Survey creation and analysis / Card Sorting / Competitor analysis / Experience walkthroughs / Lab and instore testing* Experience working on different research platforms such as Dscout / usertesting / Lysanna / Survey Monkey* Research, Psychology or Design Related Degree* Previous experience working with both onscreen interactions and physical environments or hardware* Experience managing multiple projects and timeframes, with project management tooling such as Jira & Confluence* Experience with collaboration and design software such as Miro & Figma* Previous experience working in grocery or retail oriented businesses
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