Join Crerar Hotels – Night Porter role at Fonab Castle Hotel, Nairn, Highland.
As a Night Porter, you will be responsible for managing the night desk and ensuring the smooth running of operations between 11pm and 7am. You must take pride in your work, present yourself well and deliver exceptional customer service. This full-time role includes weekend shifts and covers duties such as overseeing security, setting up function rooms for events, storing furniture and equipment, and following end-of-day procedures. You will also assist with guests\' food and beverage needs throughout the night. You will produce audit reports with attention to detail and help maintain high security standards. You may be asked to assist the cleaning, bar, and reception teams or act as duty manager when required. Previous night experience in a hotel is preferred and a strong commitment to customer service will impact the guest experience during the night shift.
Responsibilities
* Manage the night desk and coordinate overnight operations (11pm–7am).
* Oversee security and safety procedures during night hours.
* Set up function rooms for events and store furniture and equipment as required.
* Assist with guests\' food and beverage needs throughout the night.
* Produce audit reports and maintain high security standards.
* Support cleaning, bar, and reception teams as needed; act as duty manager when required.
Qualifications
* Previous night hotel experience is preferred.
* Strong commitment to customer service and a professional appearance.
Benefits and Compensation
* Salary/hourly rate: £13.50 per hour.
* Wagestream – instant access to earned wages.
* YuLife – health and wellbeing rewards, EAP, and Virtual GP.
* Echo – brand-new communications platform.
* Career development and progression opportunities.
* Employee recognition and reward scheme with anniversaries and awards.
* Exclusive discounts at Crerar Hotels.
* Work in breathtaking locations across Scotland and the Lake District.
Be part of a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
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