Salary: £27,000 - 28,000 per year Requirements: A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Responsibilities: Run, update, and assist in developing and maintaining business intelligence dashboards and reports. Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. Technologies: Business Intelligence CRM ETL Support SQL More: We are proud to be a part of a legacy of innovation and quality that has been built over a century. Our company is committed to excellence with a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting our organisations goals and contributing to its ongoing success in the UK construction industry and beyond. This position is based at our headquarters in Kingswinford. last updated 11 week of 2026