Key Responsibilities * Act as the primary point of contact for clients, managing enquiries, correspondence, and providing high-quality customer support. * Prepare and process purchase orders, ensuring accuracy and full compliance with procurement and quality policies. * Maintain accurate records by filing and archiving all documentation in line with audit requirements. * Proactively identify new sales opportunities and support business growth initiatives. * Support global group requests for UK-origin products within the Clinical Trial and Human Care lines of business. * Assist Account Managers with regulatory documentation and related administrative requirements. * Collaborate closely with internal departments to ensure effective communication and smooth operational workflows. * Demonstrate potential for progression into an Account Manager role for the right candidate. Qualifications * Experience: Minimum of 1 year in a similar role. * Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of SAGE is an advantage. * Personal Attributes: Highly organised, structured, and detail-oriented with a proactive, solution-focused approach. * Able to work effectively both independently and as part of a sales team. Key Skills * Strong team player with a collaborative mindset * Highly responsive and customer-focused * Excellent attention to detail * ...