Job Introduction
A Bit About The Role
As an Assistant Events Manager, you’ll develop and produce a programme of exclusive market-leading events & experiences, projects, and customer engagement strategies that utilise all elements of the communications mix to surprise, amaze, and amuse our customers throughout the year. You’ll deliver multiple, simultaneous, complex projects while managing various stakeholders and collaborating with teams across the business. Your goal is to ensure that Selfridges remains a leader in experiences for all customers. You will be an excellent communicator, keeping everyone informed and bringing teams and stakeholders along the journey.
You will support the Category Experiences Team in delivering innovative, highly effective, market-leading events aligned with key business objectives. Your role includes researching, creating, and producing engaging events that drive customer engagement. You will act as a strong and influential voice within the Experiences Team, Buying & Merchandising Team, and Retail Operations, ensuring project needs are clearly articulated and understood, while meeting overall business objectives.
You won’t be afraid to push boundaries to maintain Selfridges’ leadership in customer experiences. Your communication skills will be vital in keeping everyone aligned and engaged throughout projects.
As An Assistant Events Manager, You Will
1. Support the Category Experiences Team in curating, developing, and delivering strategic communications, events, and experiences across all categories and calendar events.
2. Work directly with key leads within the category marketing team to produce a comprehensive, strategy-led programme of events and experiences.
3. Be the main contact for the Cinema, driving awareness, footfall, and delivering key events and partnerships.
4. Produce, project manage, and deliver events and activities to a high standard.
5. Collaborate with Membership, Customer Marketing, Performance Marketing, CRM, Social, and Digital teams to communicate projects effectively.
6. Attend large steering meetings for major projects, communicating effectively across the business with all stakeholders, including Customer, Communications, Creative, Buying, Finance, Legal, and Retail Teams.
7. Participate in workshops and project meetings, collaborating with team members to push objectives forward.
8. Manage project budgets, monitor and report on finances, raise POs, and manage suppliers.
9. Coordinate with internal stakeholders such as Graphics, Multimedia Creative, 3D Creative, Visual Merchandising, and Retail Operations to ensure seamless project delivery.
10. Utilise leadership skills to develop event and project proposals that reflect Selfridges’ vision and market leadership.
11. Provide regular updates to Senior Leadership on planned activities and act on feedback appropriately.
12. Generate and present detailed project reports analyzing status and KPIs for senior audiences.
A Bit About You
1. Birmingham-based, with an office presence four days a week.
2. High-level event production experience (essential).
3. Excellent planning and project management skills (essential).
4. Proficiency in Excel and PowerPoint (essential).
5. Proven track record of managing multiple projects.
6. Experience in partnerships.
7. Exceptional networking and people management skills, with effective leadership and mentoring abilities.
8. Strong financial acumen, including P&L management (costs & revenue).
9. Excellent verbal and written communication skills.
10. Strong presentation and pitching skills.
11. Exceptional research skills.
12. Creative flair and a commitment to quality programming.
13. Effective negotiating skills.
14. Strong organisational skills.
15. Ability to work calmly under pressure and meet tight deadlines.
16. Established external network with the latest event and creative companies.
17. Experience managing partners across multiple disciplines.
18. Event management skills, including Health & Safety, Security, and Food Tech experience.
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