Job Description: Trade Counter Assistant Location: Mallusk - Newtownabbey Job Type: Full-time, Permanent Hours: 42.5 per week MonThurs 7:30am5:00pm, Fri 7:30am4:00pm About Us Our client is a specialist trade merchant dedicated to providing excellent service to their customers while supporting and developing our people. They offer a friendly, team-focused environment with great opportunities to learn and grow. Responsibilities Serve customers at the trade counter, providing product advice and support Build strong relationships with new and existing customers to maximise sales opportunities Handle customer enquiries via phone and email in a professional and helpful manner Carry out warehouse duties including picking and packing orders Unpack, book in, and put away incoming stock Work as part of a dependable team to keep the branch running smoothly What Were Looking For Experience in customer service or sales (trade/merchant experience is an advantage) Confident, friendly communicator Strong work ethic and willingness to support across different areas of the branch Positive attitude and eagerness to learn Reliable team player Benefits Competitive salary Enhanced annual leave (increasing with length of service) Generous pension scheme Potential to earn bonuses Enhanced maternity and adoption leave Access to online and high street discounts Free healthcare support and wellbeing tools Cycle to Work scheme Apply Today If youre customer-focused, proactive, and ready to build a career in a supportive environment, wed love to hear from you. Submit your application today! Skills: Sales trade counter Excellent customer service Benefits: ? Enhanced annual leave, increasing with length of ?? Generous pension scheme Enhanced maternity and adoption leave ?? Cycle to Work scheme