Join to apply for the Medical Secretary role at North Bristol NHS Trust
We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurology Department at Southmead Hospital.
Main duties of the job:
* The post holders must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative.
* Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
* Previous secretarial experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.
Working for our organisation:
This role is to support our Neurology team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support.
Detailed Job Description And Main Responsibilities
* Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department
* Receive, sort and prioritise daily correspondence.
* Monitor waiting lists proactively.
* Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
* Photocopying/filing and other administrative duties to ensure the efficient running of the office.
* Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
* Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
* Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
* To provide secretarial cover and undertake general office duties as necessary within the department.
* To effectively deal with incoming mail for clinicians.
* Such other reasonable duties, appropriate to a Band 3.
Person specification
Skills and knowledge
Essential criteria:
* excellent organisational skills and attention to detail
Desirable criteria:
* knowledge of medical terminology
qualification:
Essential criteria:
* Excellent IT Skills
Desirable criteria:
* Working knowledge of Care Flow or similar
Experience
Essential criteria:
* previous secretarial experience
Desirable criteria:
* medical secretarial experience
Skills
Essential criteria:
* excellent telephone and communication skills
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
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