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We're seeking an experienced and dynamic General Manager to lead our hotel team in Glasgow. The successful candidate will have a proven track record in hotel management, with a strong focus on revenue growth, guest satisfaction, and team leadership.
Key Responsibilities:
1. Overall Hotel Management:
* Oversee daily hotel operations, ensuring seamless execution and exceptional guest experiences.
* Implement strategies to drive revenue growth, profitability, and market competitiveness.
1. Revenue Management:
* Analyse market trends and competitor activity to optimize pricing and revenue strategies.
* Work closely with the sales team to identify and pursue new business opportunities.
2. Team Leadership and Development:
* Lead, motivate, and develop a high-performing team across all departments.
* Foster a culture of continuous improvement and professional development.
3. Guest Satisfaction:
* Ensure high levels of guest satisfaction through personalized service and prompt issue resolution.
* Monitor guest feedback and implement improvements to enhance the overall guest experience.
4. Stakeholder Relationships:
* Build and maintain strong relationships with local businesses, partners, and stakeholders.
* Represent the hotel in the local community and industry events.
Requirements:
* Proven experience as a General Manager in a 150+ bedroom hotel.
* Strong knowledge of the Glasgow market and hotel industry.
* Excellent leadership, communication, and interpersonal skills.
* Ability to drive revenue growth and profitability.
* Strong focus on guest satisfaction and service excellence.
If you're a motivated and experienced hotel professional looking for a new challenge, we'd love to hear from you. Apply now!
Seniority level
* Director
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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