Join Our Team as a Customer Service Agent! Are you a dynamic communicator with a passion for helping others? Do you thrive in a vibrant work environment where your contributions truly matter? If so, we have the perfect opportunity for you! We are seeking a motivated Admin assistant/Customer Service Agent to join our fantastic team in Tamworth in the heart of the Manufacturing & Production industry. What You'll Do: As an Admin assistant/Customer Service Agent, you'll be the friendly voice that connects our clients with the exceptional service they deserve. Your role will include: Providing top-notch support: Assist customers with inquiries, orders, and product information, ensuring a seamless experience. Building relationships: Foster strong connections with clients, addressing their needs and concerns with a warm and professional touch. Problem-solving wizardry: Tackle challenges head-on, finding solutions that leave customers smiling and satisfied. Collaborating with teams: Work alongside our production and sales teams to ensure customer needs are met and exceeded. Why Join Us? Permanent Position: Enjoy the stability of a long-term role in a thriving industry. Supportive Environment: Become part of a friendly team that values collaboration, innovation, and your ideas. Career Growth: We believe in nurturing talent! Opportunities for professional development and advancement await you. Competitive Compensation: Enjoy a salary that reflects your skills and contributions, along with additional perks and benefits Qualifications: Previous experience in customer service or a similar role is preferred, especially in the manufacturing or production sector. Proficiency in using customer service software and Microsoft Office Suite. Strong organisational skills and the ability to prioritise effectively. Ready to Make a Difference? If you're excited about the prospect of making a real impact through exceptional customer service, we want to hear from you! Join our team and be a part of a company that values your contributions and promotes a positive work culture. How to Apply: Send us your resume and a brief cover letter detailing your relevant experience and why you're the perfect fit for this role. Don't miss out on this opportunity to be part of something great! We can't wait to meet you and explore how you can contribute to our mission of excellence in the Manufacturing & Production industry. Let's create a positive experience together! Note: We are an equal opportunity employer and welcome applications from all qualified candidates. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website