Welcome & Service Assistant - Swanage Summary We're looking for a Welcome and Service assistant to join us at Studland bay to support our visitor operations and help deliver an excellent programme of events and interpretation. Salary: 12,431.25/ 12.75 per hour Contract: Permanent Hours/working pattern: Part-time, 18.75 hours per week.This role will involve working Sunday and Monday (8.30am-4.30pm) and Tuesday morning (9.30am-1.15pm) Potential start date: ASAP Due to the nature of the role a full UK Driving Licence is required. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here You'll report to the Visitor Experience Officer and be part of a close -knit team at Studland Bay, a stunning coastal location known for its diverse wildlife and beautiful landscapes. The site attracts hundreds of thousand of visitors each year, and your work will directly contribute to ensuring they have a safe and enjoyable experience. Our team values flexibility, reliability and a positive attitude and we are looking for someone who thrives in a fast paced, ever changing environment. What you'll be doing This role is a blend of public facing and administrative duties. You'll help run activities and events, support school visits and assist with organisational tasks such as arranging events materials and contributing to signage and displays. Your creativity will come into play as you assist with seasonal trails and visual displays and ensuring high presentation levels. You'll also be part of the team supporting the delivery of our education programme, helping co-ordinate visits, activities and ensuring the appropriate health and safety measures are in place. Your tasks may include; Supporting visitors with information and assisting with event set ups Helping organise materials and keeping storage areas tidy Supporting school visits (including SEND pupils), co ordinating activities and ensuring safety standards are in place. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.