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Practice support manager - east

York (North Yorkshire)
Covetrus
Support manager
Posted: 9 October
Offer description

Join our friendly and supportive team at Premier Buying Group as a Business Development Manager, where you'll manage a defined customer base and build strong relationships with veterinary clinics.

In this role you'll drive new business, manage your own pipeline, and promote a range of services that support clinical compliance, pet care excellence, and practice growth. If you're a self-starter with a passion for the veterinary industry and a talent for building lasting partnerships, we’d love to hear from you.

About the role

Achieving annual new revenue target by:

1. Planning and executing the appropriate strategies based on an annual target by working cross functionally as well as identifying your own new business opportunities to increase your member base

2. Compiling and presenting proposals to practices clearly identifying an understanding of their needs and providing appropriate solutions through Better Buying and Preferred Product Lists.

3. Managing and following up all interested leads

4. Maintaining the CRM and other reporting platforms to ensure all activity is recorded accurately and all key information relating to your contact with the practice is recorded

5. Attend and participate in various sales meetings / congresses throughout the year

6. Working with third party vendors to generate leads and opportunities leading to commissions

7. Working with manufacturers and third party vendors to generate opportunities for marketing campaigns leading to revenue for the group

Reducing member attrition rate by:

8. Developing a comprehensive contact strategy for your member

9. Promote the use of all member benefits

10. Identifying opportunities for other business units where relevan

11. Answering any complex customer concerns

12. Defending approaches by competitors professionally and using all of the tools provided to you

13. Recording of key conversations effectively and sharing the information with the UKAH where appropriate

About you

14. Experience in business development or increasing sales within an existing customer base

15. Account management. Evidence of building effective contact strategies.

16. Veterinary sales / Animal Health experience advantageous

17. A self-starter with proven track record of achieving KPIs

18. Strong negotiation and interpersonal skills

19. Presentation skills

20. Organisation, accuracy and attention to detail is extremely important for this role

21. Computer literate (fully competent in the use of Microsoft Office Suite and CRM Tools)

22. Full UK Driving Licence

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