Product Specialist role at Liberty Global
Location: Bradford, England, United Kingdom (hybrid: at least two days per week in the office).
Overview
We are looking for a Product Specialist to join our Liberty Blume team in Bradford. As a Product Specialist, you will be instrumental in driving new customer engagement throughout the pre-sales phase and beyond for our suite of products. You will collaborate closely with the VP of Central Transformation, Sales, Development teams, and prospective clients, serving as the go-to product expert. You will showcase the value and capabilities of our solutions, align them with customer needs, and deliver compelling product demonstrations. You’ll address technical and functional questions to help convert interest into sales. This role acts as a vital link between product development and customer acquisition, ensuring prospects receive the insights and support they need early in their journey.
What will you be doing?
* Design and deliver engaging, tailored product demonstrations that showcase key features, benefits, and value propositions aligned with each prospect’s unique needs and use cases.
* Collaborate with Technical Leads to customise demo environments and scenarios that address specific customer challenges and requirements.
* Maintain in-depth knowledge of our product suite and roadmap to accurately represent current functionality and upcoming capabilities.
* Act as the primary resource for product-related inquiries from prospective customers and the Sales team throughout the pre-sales process.
* Clearly articulate technical features, functionalities, and integrations, drawing on established designs and architectural frameworks.
* Effectively manage and respond to technical objections, partnering with development teams to ensure a thorough understanding of product requirements.
* Build and nurture strong relationships with prospective clients during pre-sales engagements, fostering trust and credibility.
* Support ongoing customer conversations by identifying and promoting upsell and cross-sell opportunities.
* Serve as a trusted advisor, offering strategic product insights and recommendations.
* Assist the Sales team in instilling customer confidence and driving deals to successful closure.
Essential
We tend to look for people with:
* Experience in a product-focused environment.
* Solid understanding of product development methodologies such as Agile and Scrum.
* Familiarity with the Software Development Life Cycle (SDLC) and CI/CD pipelines for software products.
* Awareness of UX/UI design principles with a strong user-centric mindset.
* Good technical knowledge of deployment and integration technologies.
Preferred
* Hands-on experience with cloud platforms, particularly Google Cloud Platform (GCP).
* Foundational understanding of Artificial Intelligence and Machine Learning, including practical applications in software products.
What’s in it for you?
* Competitive salary + Bonus
* 25 days annual leave with the option to purchase 5 more
* Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
* Matched pension contribution up to 10%
* Access to our car benefit scheme
* Access to our online learning platform to continue to develop and grow your career with us
* The chance to join an innovative, fast-paced and passionate team
Who We Are
Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries
* Telecommunications
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