Overview
We are seeking to recruit a motivated, committed and enthusiastic full-time GP Receptionist to join our dynamic team at The Westbourne Green Surgery and The Connaught Square Practice. The GP Receptionist is responsible for welcoming, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. He/she will also provide general assistance to the Practice team and is expected to project a positive and friendly image to patients and other visitors at all times.
We are looking for someone to join our Front of House team full time, with proven customer service experience, who can provide a warm and welcoming service to our patients, who works well under pressure and can adapt quickly in a new team.
We are a busy, friendly practice based in Central London and place patient care and evidence-based medicine at the forefront of our clinical practice. We operate across two sites with a patient population size of over 15,000.
Responsibilities
* Welcome, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient and effective way.
* Provide general assistance to the Practice team and project a positive, friendly image to patients and visitors.
* Work as part of the Front of House team to support day-to-day reception duties in a busy practice.
Qualifications / Requirements
* Proven customer service experience.
* Ability to work well under pressure and adapt quickly in a new team.
* Full-time availability for a Front of House role.
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