Regional Maintenance Engineer – Intelli-Park Service Delivery Location: Field-Based (Regional) with regular site travel and hybrid working Reports to: Engineering Supervisor Contract: Full-time, Permanent Hours: 40 hours/week (Monday–Friday, with flexibility for urgent site visits and occasional overnights) Salary: Competitive Company Vehicle Tools Tech Benefits Your VISTA Journey Starts Here At Intelli-Park, keeping our technology running isn’t just a job — it’s a mission. As a Regional Maintenance Engineer, you’ll be the go-to problem-solver keeping our nationwide network of ANPR systems, signage, and smart-parking hardware performing at their best. With a combination of remote diagnostics and hands-on site visits, you’ll work across electrical systems, software monitoring, and proactive maintenance to minimise downtime and maximise customer experience. V – Visionary (Think Forward) You’ll protect our progress by: Proactively reviewing system performance data to spot issues before they cause disruption. Feeding back to Project Managers and Engineers with insights that improve future installs. Supporting sustainable fixes, not quick patches — building smarter systems with every visit. I – Intentional (Act with Purpose) You’ll make every action count by: Completing scheduled maintenance visits with consistency, accuracy, and care. Logging all work with detailed technical reports, including root cause analysis. Updating system documentation, site maps, and component tracking tools. S – Synergy (Be Brilliant, Together) You’ll work as one with the team by: Collaborating with Engineers, Surveyors, Field Technicians, and Support to deliver service excellence. Liaising with landlords and site representatives to maintain strong relationships. Sharing knowledge with junior team members and being a role model for safety and compliance. ⚡ T – Tenacity (Stay Switched On) You’ll stay alert and adaptable by: Responding quickly to reactive faults and attending site when required. Working flexibly across multiple sites, sometimes outside standard hours. Keeping calm under pressure — and focused when problem-solving in the field. ✅ A – Accountability (Own It) You’ll take pride in performance by: Owning each fault to completion — whether it's hardware, cabling, or software-based. Ensuring all SLAs are met, recorded and escalated where necessary. Managing tools, PPE and van stock professionally and in compliance with standards. ️ What You’ll Be Responsible For Monitoring and maintaining the Intelli-Park ANPR estate, including signage, poles, power, cameras and other tech. Using remote monitoring platforms to identify performance issues or faults. Conducting proactive inspections and scheduled service visits. Attending reactive faults and breakdowns within defined SLA periods. Working with suppliers to source replacement equipment and parts. Maintaining ISO-compliant documentation for every completed task. Assisting the wider engineering team in installations, signage checks, or power supply upgrades. Providing guidance or input into recurring fault trends or technology improvements. What You’ll Bring to the Park Strong background in maintenance or engineering within parking, ANPR, CCTV, or smart infrastructure Technical understanding of parking systems and field hardware Experience using remote monitoring, maintenance logs, and diagnostics tools Knowledge of Health & Safety standards and documentation (RAMS, PPE, Working at Height) High-level IT skills (Microsoft Office Suite essential; Power BI or SQL desirable) Experience in building or interpreting reports from Excel, Crystal Reports or data dashboards Excellent written and verbal communication Full UK driving licence and willingness to travel DBS check required Key Competencies Reactive & Preventative Maintenance Fault Diagnosis & Technical Insight SLA Performance & Service Reporting Data-Driven Decision Making Compliance Documentation (ISO, H&S, Field Reports) Team Collaboration & Field Coordination Nationwide Field Mobility Why Intelli-Park? Because reliability is the engine of trust. Our Regional Maintenance Engineers are the people who ensure every site, sensor, and system is working as it should — keeping communities moving and clients happy. In return, we’ll support your growth, reward your consistency, and give you the tools to build a career that keeps progressing.