Job overview
Band 4 Link Workers/Therapy Assistants in Brent support the delivery of timely, integrated, neighbourhood‑based care for older adults living with dementia and/or mental health needs and who are experiencing frailty.
Working within the Brent Older Adult Urgent Care, Flow & Frailty Service, the post holder provides proactive care navigation, engagement and practical support under the supervision of registered practitioners. They act as a link worker, enabling older adults, people living with dementia and carers to access appropriate services, community resources and voluntary‑sector support that promotes safety, independence and wellbeing.
Main duties of the job
To act as a reliable point of contact for older adults with mental health and frailty needs, people living with dementia and carers, providing structured information, advice and signposting, and delivering delegated elements of care plans within defined competencies and protocols.
The post holder will support engagement, follow‑up and practical interventions that contribute to early identification of deterioration, safe alternatives to hospital, smooth discharge pathways, and consistent support across community settings.
Group work may be supported as the service develops, but the focus is initially on 1‑to‑1 practical support, liaison and proactive follow‑up.
Working for our organisation
Joining CNWL means becoming part of a leading mental health and community health organisation that is committed to delivering high-quality, person-centred care. In the Brent Older Adults Mental Health Service, you will work within a supportive, multidisciplinary team focused on improving outcomes for older adults with complex mental health and frailty needs.
CNWL values innovation, professional development, and collaborative working. You will have the opportunity to work across community, care home, and home settings, contribute to integrated neighbourhood initiatives, and help shape preventative, high-quality mental health services. The Trust provides access to supervision, reflective practice, and continuous learning opportunities, ensuring that you can develop your skills while making a real difference to the lives of older adults and their carers in Brent.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification on this advert for further info.
• Support implementation of personalised care plans including ADL prompts, falls‑prevention actions, activity scheduling, community engagement, equipment‑use coaching and functional practice after OT input.
• Provide structured support to individuals following hospital discharge by reinforcing therapeutic plans, promoting adherence, and ensuring continuity of care to improve clinical outcomes and reduce the risk of readmission.
• Provide proactive follow‑up calls and visits to monitor progress, identify deterioration and reinforce safety‑netting plans; escalate concerns immediately to registered practitioners.
• Support development and delivery of community‑based groups and resources for older adults with mental illness and/or cognitive impairment at risk of frailty‑related crises.
• Facilitate access to community resources, VCSE programmes, carers’ services and welfare advice, helping people attend and engage with local offers.
• Provide practical information, reassurance and signposting following a dementia diagnosis or new cognitive difficulties to both person being diagnosed and carers.
• Promote cognitive and social stimulation to aid living well with dementia and reduce risk of those with mild cognitive impairment converting to a dementia.
• Environmental adaptions and equipment provision (with appropriate training)
Use of Artificial Intelligence (AI)
AI can be used as a support tool, not a replacement for the applicant’s own work. Applications must remain personal, accurate, and reflective of the candidate’s real experience. AI-generated content must not misrepresent skills, qualifications, or experience. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.
Vaccination
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
1. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
2. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the
3. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.