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Operations Director – Contract Logistics, Warrington, Cheshire
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Client:
DP World
Location:
Warrington, Cheshire, UK
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Operations Director – Contract Logistics – Multi-User – North Europe
About the Role
Seeking an experienced Operations Director to lead contract logistics operations across multiple shared-user warehousing sites. Responsible for operational excellence, client satisfaction, and growth within the UK distribution network.
Reporting to the VP Contract Logistics – North Europe, you will oversee operations, client management, compliance, people development, and financial performance. You will support new business launches and collaborate with commercial teams to expand capabilities.
Note: This is a hybrid role requiring regular travel, based anywhere in the UK.
Key Responsibilities
* Lead daily and strategic logistics operations across client accounts and sites.
* Optimize resource allocation to meet SLAs and KPIs.
* Standardize best practices; customize solutions for clients.
* Manage transitions, integrations, and continuous improvement initiatives.
Client & Stakeholder Management
* Serve as the primary operational contact for clients, fostering trust.
* Ensure proactive communication, issue resolution, and service enhancement.
* Collaborate with commercial teams on contracts and service scaling.
People & Performance Management
* Lead site leaders, operations managers, and support staff.
* Promote a safety-focused, accountable, and development-oriented culture.
* Develop talent pipelines through coaching and succession planning.
* Manage operational budgets and profitability.
* Work with Finance on forecasting, variance analysis, and margins.
* Oversee billing, invoicing, and reporting accuracy.
Compliance & Risk
* Ensure compliance with regulations, safety, and legal requirements.
* Lead audits, quality checks, and risk mitigation.
* Maintain SOPs and drive efficiencies via lean methodologies and technology deployment (WMS, TMS, automation).
* Adopt industry best practices through benchmarking.
Candidate Profile
* Bachelor’s or Master’s in engineering, logistics, or business.
* Extensive experience managing contract logistics in a multinational environment.
* Proven ability to manage multi-client warehouse operations.
* Strong commercial, operational, and leadership skills.
* Excellent communication, problem-solving, and collaboration skills.
* Proficient in Microsoft Office Suite.
Compensation
DP World offers competitive packages within a growing global organization, emphasizing personal and professional development.
About DP World
DP World facilitates global trade, with over 103,000 employees across 75 countries, integrating ports, marine services, logistics, and technology to create innovative supply chain solutions.
We invest in technology and automation to enhance trade efficiency and resilience.
Our Commitment to Diversity & Inclusion
DP World promotes equal employment opportunities and values diversity, encouraging authentic self-expression in the workplace.
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