Job Summary
We are seeking a dedicated and experienced Team Supervisor to lead our dynamic team in a fast-paced hospitality environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional service. As a Team Supervisor, you will be responsible for overseeing daily operations, ensuring food safety standards are met, and fostering a positive work atmosphere that encourages collaboration and excellence.
Main Responsibilities
* Training/development of employees in line with the Subway brand's training requirements – you will lead by example
* Checking in deliveries, order matching and daily banking
* Prepare required paperwork in relation to stock and sales.
* Manage cash balances and minimise wastage
* Ensure 100% compliance in accordance to Subway and council guidelines
* Perform inventory management and stock control including weekly stock take and reports
* Analyse the Weekly Sales & Inventory Report to improve the business
* Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
* Implement in store marketing material and POP in line with campaigns
* Ensure safety procedures are followed to prevent injury
* Provide a safe work environment for employees and customers
* Promote and encourage a high level of customer service amongst employees
* Handle unresolved and/or escalated customer complaints
* Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.
**Successful Candidate will be required to work a mixture of days/weekends/evenings.**
Job Types: Full-time, Permanent
Pay: £12.21-£13.00 per hour
Expected hours: 30 – 35 per week
Benefits:
* Company pension
* Flexitime
* On-site parking
Work Location: In person