Administrator - Bradford - £24k - £26k
Are you an organized, proactive individual with excellent communication skills and a keen eye for detail? We’re looking for a dedicated Office & Compliance Coordinator to support our team and help maintain the smooth running of our company operations. If you enjoy a varied role that combines customer service, administration, health & safety, and marketing, we’d love to hear from you!
Key Responsibilities:
* Answer all incoming phone calls and handle customer inquiries politely and professionally.
* Provide quotes for jobs to support the sales team as needed.
* Follow up with customers for feedback on quotes and service.
* Save signed delivery notes against the correct job in our system as proof of delivery.
* Complete supplier questionnaires when required.
* Collaborate with Managers and Directors to maintain our ISO accreditation.
* Manage the company’s Health & Safety policies.
* Facilitate the Monthly Production Meeting and distribute minutes to keep everyone informed.
* Work with Managers/Directors to ensure machine and building maintenance is completed and documented.
* Manage stock of stationery, PPE, uniforms, and process ad hoc orders.
* Handle paperwork for new starters, including payroll details and personnel files.
* Keep HR policies and staff handbook up to date.
* Calculate and report weekly hours worked, holidays, and sick days for staff to accounts.
* Run credit checks on new customers and set up accounts.
* Assist with credit control and invoicing as needed.
* Support marketing efforts by updating the company website, social media platforms, and sending out email/postal marketing campaigns.
What We’re Looking For:
* Excellent communication and customer service skills.
* Strong organizational and administrative abilities.
* Knowledge of health & safety legislation and procedures.
* Experience with ISO standards and audits is a plus.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office and social media platforms.
* Attention to detail and a proactive approach.
If you’re ready to take on this exciting role, please apply today! We look forward to welcoming a motivated and friendly professional to our team