Job description
2nd Line Risk Partner – HR, Legal, Claims & Fraud
Location: Hybrid to Manchester
Our client is seeking an experienced 2nd Line Risk Partner to provide expert oversight across People, Legal, Claims, and Fraud Risk. This is a highly influential role, supporting and strengthening risk frameworks, driving robust governance, and delivering insightful challenge across core business functions.
You will act as a trusted advisor to senior leaders, providing clarity on emerging risks, the effectiveness of controls, and opportunities to strengthen resilience across the business.
Key Responsibilities:
* Develop and maintain People, Legal, Claims, and Fraud risk frameworks, policies, appetites, metrics, and RCSAs.
* Ensure frameworks meet regulatory requirements and industry best practice.
* Provide independent review and challenge of risk events, exceptions, and remediation.
* Challenge first-line control effectiveness, risk responses, and remediation progress.
* Oversee claims and fraud risk processes, including detection, prevention, investigation, and reporting.
* Monitor emerging fraud trends and recommend proactive mitigation.
* Build strong relationships with senior leaders, first-line teams, and outsourced partners.
* Present clear risk insights to committees, regulators, and operational teams.
* Promote transparency, accountability, and a strong risk culture.
* Provide written 2nd line assurance on relevant initiatives.
* Support the CRO with high-quality risk reporting.
About You:
* Experience across People, Legal, Claims, and Fraud Risk within general insurance or a regulated environment.
* Deep knowledge of FCA/PRA regulatory requirements.
* Strong analytical and challenge capability at senior levels.
* Excellent communication skills, able to translate complex issues simply.
* Proven experience improving risk frameworks and governance in large, multi-functional environments.
* The ability to build strong networks and influence decisions across the organisation.
* A proactive mindset with the ability to thrive in a dynamic environment.
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