Position: Residential Team Leader Location: Norwich, Norfolk Job Type: Full-time - including evenings, weekends, and on-call duties if required. Salary: £28,288 - £29,120 DOE Eleven 11 Recruitment is recruiting on behalf of our client for Residential Team Leader within an Adult residential setting. Job Overview: Our client is looking for a compassionate, experienced, and driven Team Leader to support the delivery of high-quality adult care within a residential setting. This role involves leading a care team to provide person-centred support to adults with complex needs, disabilities, or age-related challenges. The Team Leader plays a key role in role-modelling best practice, supporting professional development, and ensuring the home meets or exceeds CQC standards. Main Responsibilities: • To deliver high standards of care in line with current legislation, policies, and best practices under the direction of the management team. • To support the daily leadership and operation of the care team, ensuring safe and respectful care is delivered at all times. • Help define and implement the home’s care philosophy and objectives. • Monitor and evaluate the effectiveness of care delivery. • Support staff to deliver care that promotes independence, dignity, and wellbeing. • Work collaboratively with external health and social care professionals. • Ensure service users' rights and preferences are respected. • Maintain accurate and relevant support plans and records. • Promote self-care and progression for service users wherever possible. • Lead by example and support the development of care staff. • Encourage innovation and continuous improvement in care delivery. • Promote a professional and high-performance team culture. • Assist with staff inductions, training, and ongoing supervision. • Foster a supportive work environment that values respect, inclusion, and teamwork. Required: • Care Certificate (or completion within 12 weeks of employment). • Full Driving License with access to a car • Working towards or qualified to Level 3 or Level 4 NVQ in Health and Social Care (Adults). • Knowledge of CQC regulations and adult care standards. • Experience in a supervisory or senior care role in an adult residential or supported living setting. • Strong communication, leadership, and organisational skills. • Commitment to high standards of care and continuous improvement. Why Join Our Client’s Team? • Supportive and professional working environment. • Ongoing training and development opportunities. • A rewarding role making a real impact in adults’ lives. • A collaborative and caring workplace culture. To apply please call us on (phone number removed) or apply online to (url removed)