Company Description
Catreus Ltd is a leading provider of aircraft management, charter, and acquisitions services. Our team of highly-skilled professionals has built a solid reputation for delivering best-in-class executive aircraft operations worldwide. We prioritize safety, compliance, and reliability to provide the highest standards of service to our chartering clients and aircraft owners. At Catreus, we value our partners and understand the importance of our relationships with international aircraft brokers.
Role Description
This is a full-time, on-site role as an Operations Controller at Catreus Ltd located in Horley. As an Operations Controller, your day-to-day tasks will include overseeing and managing aircraft operations, ensuring compliance with regulations, coordinating with aircraft brokers, and providing exceptional service to our clients. You will also be responsible for optimizing operational efficiency and implementing best practices in operations management.
Responsibilities
· Identify, understand and plan all flights according to the flight type and regulations appropriate for each operation.
· Aircraft and Crew Scheduling ensuring the optimum use of resources (aircraft and crews) within the crew duty, Flight Time Limitations, Aircraft availability and maintenance limitations.
· Work with CAMO, Sales and GOM to assist with Aircraft Maintenance planning.
· Identify, coordinate, manage and document all relevant ground services for flight destinations, including but not limited to handling; fuel, catering, ground transport, and crew accommodation.
· Identify, coordinate, manage and document all required flight permissions, including but not limited to; Overflight/Landing permits, Airport Slots and PPR
· Manage and arrange customs and immigration services, such as GAR and EAPIS, and Pet clearance.
· Worldwide Flight Planning, including but not limited to; understanding regulations, planning routes according to aircraft capabilities, crew certification and FTLs, AOC regulations, and weather, use of flight planning software, filing flight plans (IFR and VFR), creating and delivering Flight planning packages.
· Understanding and disseminating NOTAMs, TAFs and METARs
· Awareness of geo-political and security issues.
· Worldwide flight watch to include the re-planning of flights to minimise flight disruptions caused by ATC regulations.
· Working with Sales, Safety Managers, Crew, Accounts and Flight Care to coordinate operations
· Dealing directly with clients, including keeping them updated on the progress of flights, getting details on their flight requirements and their handler preferences and other flight requirements.
· Providing excellent customer service.
Qualifications
* Analytical Skills
* Experience in Operations
* Excellent communication skills
* Attention to detail and strong organizational skills
* Ability to work well in a team and under pressure
* Experience in the aviation industry