Corporate Debt Officer - Local Authority (Hybrid Working)
A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts.
The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement.
Responsibilities
* Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt.
* Ensure compliance with all relevant legislation and internal policies.
* Liaise with internal departments, external stakeholders, and customers in a professional manner.
* Support the delivery of the organisation's values through effective communication and service.
* Participate in customer contact activity, including telephone handling and occasional court-related duties where required.
Working Arrangements
* Hybrid working model (office-based and remote working).
* Fridays working from home.
* Initial training delivered in the office (Monday‑Thursday) with a blended approach thereafter.
* Increased home working available following successful skills assessment.
* Working hours: 9:00am - 5:00pm (core availability required).
Training & Development
* Structured onboarding with buddy support from experienced colleagues.
* Combination of office-based and remote training delivery.
* Clear target setting at 12 and 20 weeks.
* Manager‑led support throughout probation and training period.
* 6‑month probationary period.
Additional Information
* All equipment provided (laptop, second screen, headset, keyboard, mouse etc.).
* Part of a customer service ring group handling inbound queries.
* Internal team communication tools used for operational updates.
* Occasional court attendance duties with support provided.
* Limited on‑site parking available, with additional free parking nearby.
Benefits
* 22 days annual leave plus bank holidays.
* Additional wellbeing day (birthday leave).
* Eye care vouchers.
* Employee Assistance Programme.
* Staff discount scheme.
* Flexi‑time available post‑probation (subject to performance and targets).
* Support for medical appointments where required.
About the Opportunity
This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
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